- Can I change my order later?
- Can I return my order and get refund?
- What should I do, if my goods were damaged when I received it ?
- Can I change my order later?
While your order status is Pending or Processing. You can change your order after placing it, by emailing us within 24hrs of placing an order at sales@designerhandle.co.uk. However it is not always possible to make change(s) to your order, for example if your order has been shipped we can't change it. Due to change in order your order processing can be delayed for couple of days.
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- Can I return my order and get refund?
Yes, you can return your order and get refund. But 30% of order amount will be incurred as handling charge. Upon receipt of the goods unused and in its original packaging, your refund will be processed in 5-7 working days.
Please Note: Delivery Charges are Non-Refundable and we should receive the goods within 14 days from the date of goods received.
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- What should I do, if my goods were damaged when I received it ?
In case of damage or faulty product, you will get Full Refund or Free Replacement, but you should inform us by email, within 48 hours and we should receive the goods within 7 days from the date of goods received.
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